CANCELLATION & REFUNDS If a booking is cancelled by the customer 24 hours prior to the start of the peried of hire all monies paid (less all bank charges) will be refunded If a booking is cancelled by the Customer within 24 hours from the start of the period of hire , 50% of all monies paid will be non-refundable. If a booking is cancelled by the Customer within 12 hours from the start of the period of hire , 100% of all monies paid will be non-refundable. If the customer does not appear at the time and place designated as the pickup point all monies paid will be non-refundable.
Debit and credit card payments
We do not store any financial data of our customers. If the payment was made by credit/debit card in case of cancellation we proceed as follow:
For credit/debit card payment there will be an additional £4 service charge.